AmunBet Privacy Policy

At AmunBet Casino, we are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, or use our casino, sports betting, virtual sports and eSports services. By using AmunBet, you agree to the practices described below.

Information We Collect

When you create an account at Amun Bet, we ask you to provide certain personal details, including your name, date of birth, email address, country of residence, and preferred currency. Our registration process requires email confirmation to ensure the security of your account and to prevent multiple accounts per person.

  • We collect identification data such as your name, address, and date of birth
  • We gather contact details, including your email address and phone number where applicable
  • We record financial information related to deposits and withdrawals, including bank details or cryptocurrency wallet addresses
  • We track your gaming activity, including games played, wagers placed, and bonus usage
  • We monitor your device and browser information, IP address, and login history for security purposes

How We Use Your Information

We at AmunBet use your personal data to provide, maintain, and improve our services. Our purposes for processing your information include account verification, fraud prevention, customer support, and compliance with our Curaçao license obligations. We also use your data to personalize your experience, including tailoring promotions such as our welcome bonus offers and VIP program benefits.

  • We verify your identity before processing your first withdrawal, requesting ID and proof of address
  • We use your transaction history to apply withdrawal limits and detect suspicious activity
  • We analyze your gameplay to calculate Comp Points and loyalty rewards
  • We send you communications regarding bonuses, tournaments, and account updates, where you have consented

Verification and Anti-Fraud Measures

Our AmunBet Casino team conducts internal reviews, typically within 0-48 hours, before approving withdrawals. We may request additional documentation to confirm your identity and the legitimacy of your deposits. This helps us prevent fraud, money laundering, and unauthorized account access, and ensures we meet our regulatory obligations under our Curaçao license.

Legal Basis for Processing

We process your personal data based on several legal grounds. We rely on your consent when you register and agree to our terms, on the necessity of processing to perform our contract with you, and on our legitimate interests in preventing fraud and maintaining a secure gaming environment. Where required by law, we also process data to comply with our regulatory and licensing obligations as an operator serving international markets, including Europe, the United Kingdom, and France.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners who help us operate our platform, including:

  • We share data with payment processors to facilitate deposits and withdrawals via Visa, Mastercard, bank transfer, and cryptocurrencies such as Bitcoin, Ethereum, and Tether
  • We share information with our game providers, including Pragmatic Play, NetEnt, Evolution, and other partners, solely to deliver gameplay functionality
  • We disclose information to regulatory authorities when legally required
  • We work with fraud prevention and security services to protect your account

Our AmunBet platform ensures that any third party we engage is bound by strict confidentiality and data protection obligations consistent with this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Our AmunBet Casino site uses cookies to remember your preferences, keep you logged in, and analyze traffic patterns to improve our services. You can control cookie settings through your browser, though disabling cookies may affect certain features of our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Where you close your account, we may still retain certain records related to transactions and communications for a period required by applicable law.

Data Security

Our AmunBet team implements industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies for sensitive information, including financial transactions, and restrict access to personal data to authorized personnel only. Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to your requests in accordance with applicable law.

  • You have the right to access the personal data we hold about you
  • You may request correction of inaccurate or incomplete information
  • You can request deletion of your data, subject to our legal retention obligations
  • You may object to or restrict certain processing activities
  • You have the right to withdraw consent at any time where processing is based on consent

To exercise these rights, you can contact us through our support channels, and our AmunBet Casino support team will assist you promptly.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including the USA, Israel, Russia, and other jurisdictions listed in our terms. We take steps to verify your location and may request additional documentation to confirm your eligibility to use our platform.

Children's Privacy

Our services are intended exclusively for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors, and we require age verification during the registration process at Amun Bet.

International Data Transfers

As we serve players across Europe, the United Kingdom, and France, your personal data may be transferred and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data whenever such transfers occur.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of AmunBet after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about how we handle your personal data, please reach out to our support team, available 24/7 via live chat, email at support@amunbet.com, or through our contact form. We are here to address any privacy-related inquiries regarding your experience with AmunBet Casino.